ORGANIZATIONAL CULTURE EXPERT:
Developed a proven model to optimize organizational performance through culture with a focus on the trifecta of optimal hiring, efficient systems & structure, and culturally-aligned leadership.
SEASONED SENIOR EXECUTIVE:
Seasoned Senior Executive: Real world experience and depth as director of culture & learning for the 3000-person Union Square Hospitality Group, Danny Meyer’s premier NYC restaurant group.
Nearly two decades of academic and practical thought leadership arising from her Ph.D. in Organizational Behavior at NYU’s Stern School of Business.
ENERGIZING KEYNOTE SPEAKER:
A powerful story-teller and dynamic speaker, Susan has a unique ability to inspire and teach.
Her no-nonsense, brutally honest, and tough-love message forces audiences to take a closer look at themselves as leaders.
"Susan was an absolute joy to work with. She really took the time to understand our organization and all of the members within it, which resulted in a one-of-a-kind program we were proud to offer to our members!"
Tara Gerek, Senior Events Manager & Membership Coordinator, University of Pittsburgh
Susan Salgado is on a mission to elevate organizations. Over the last two decades, Susan has been considered one of the foremost experts in high-performing corporate cultures. Her heartfelt and practical message makes the concept of culture more accessible, as she lays out a framework for her audiences to understand what culture really is. The result? Leaders who know how to align and empower their teams to achieve optimal results.
In her 18 years with Union Square Hospitality Group (USHG), Susan developed and executed a model of culture that enabled celebrity restaurateur Danny Meyer to successfully scale his organization without losing the soul of their culture.
Prior to her work in the hospitality industry, Susan earned her Ph.D. in Organizational Behavior from New York University's Stern School of Business. Her research focused on developing, scaling, and sustaining
organizational culture over time and across geography, and leveraging culture to drive organizational performance. On stage or one-on-one, she blends the warmth of a caring friend with the cool-headed precision of a well-suited executive to deliver an articulate message that helps organizations soar.
Named by Fast Company as one of the Most Creative People in Business, Susan helps leaders and organizations worldwide achieve optimal performance. Her services as a dynamic keynote speaker, consultant and advisor are in high demand from leaders worldwide. Her unique approach has surprised and inspired audiences around the world with an energizing message that balances integrity and purpose with tough love.