your competitive advantage lies in your people.

Susan Salgado is a recognized keynote speaker with a commanding stage presence whose keynotes resonate with business leaders across all industries. Whether sharing secrets for creating great customer experiences, or helping leaders create a culture focused on both excellence and caring, Susan speaks with passion and shares real stories and anecdotes that keep audiences engaged.

Susan has never given the same talk twice. Every audience is different, and every meeting has a different focus. Prior to her engagements, Susan speaks with key stakeholders to develop an understanding of the audience’s needs and the goals of the event, then develops a bespoke presentation that addresses the specific concerns of the organization.

With a unique combination of academic pedigree and real-world experience, Susan’s keynotes are rooted in her proprietary model of leadership and organizational culture. Her speeches distill both complex concepts and business buzzwords—such as employee engagement, corporate culture, and accountability—into tangible concepts that are easily understandable and highly actionable.